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Wingbuddy’s Peace of Mind Booking Policy regarding 2021 departures

Full refund via credit up to 60 days prior to departure.
Valid on a new reservation or on a re-booking.

We are getting excited to start traveling again. Many of you have started showing interest in booking a package for a 2021 departure. Given the current circumstances and to inspire our travelers to begin booking again, we are now offering our new Peace of Mind Booking Policy. This applies to all new reservations made as of today and until further notice. This means all new bookings and re-bookings made during this current period are protected under the terms & conditions described below: 

 

Peace of Mind Policy (please read carefully): 

 

As per our usual terms, the deposit for a new reservation is 50% of the package value at the moment of reservation.  The balance for a Tour Package is due 60 days prior to departure, 90 days for a River Cruise Package, and 125 days for an Ocean Cruise Package. However, flexible terms have now been added to adapt to our current reality.

 

For all Tour Packages:  Get a full refund of the amount paid in the form of a credit up to 60 days prior to departure. This credit can be applied on a new date for the same package. You will have 24 months to use your full credit on file for your new reservation. 

 

For all River Cruise Packages:  Get a full refund of the amount paid in the form of a credit up to 90 days prior to departure. This credit can be applied on a new date for the same package. You will have 24 months to use your full credit on file for your new reservation. 

 

For all Ocean Cruise Packages:  Get a full refund of the amount paid in the form of a credit up to 60 days prior to departure. This credit can be applied on a new date for the same package. You will have 24 months to use your full credit on file for your new reservation. 

 

Our Peace of Mind Booking Policy is strictly for all 2021 departures. 2020 departures can also be available on request by contacting one of our agents directly, including some flexible booking options. 

 

Important: Although credit refunds will not be accepted within 0-59 days prior to your departure for a Tour Package or Ocean Cruise Package, or 0-89 days for a River Cruise package, you are always protected when booking a trip with Wingbuddy. If the services cannot be provided by Wingbuddy (due to airline, ground services or cruise services not operating) or if a mandatory quarantine is required at destination or upon return, you will have a full refund in the form of a credit with the same conditions mentioned above, according to the type of package booked.

 

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